Netflix’s The Guilty starring Jake Gyllenhaal in 91 minutes makes us feel like a 911 call operator given that we can only hear the crime instead of witnessing it.

Think that you’re a 911 call operator and your job is to just listen to crimes all day long and help people with the best possible solution! But a crime comes the way that demands you to go above and beyond what your headset allows you to do and you have to make a decision since you can only listen to the crime being committed. What do you do in this situation to catch the criminal and save the person? Netflix’s The Guilty starring Jake Gyllenhaal in its course of 91 minutes keeps you on the edge and makes you go through what a 911 call operator probably goes through.

Jake Gyllenhaal is essaying the role of Joe Baylor, a field officer who has been demoted to being a 911 call operator. We see him working the night shift as wildfires are raging across California and in a voiceover, panicked complaints of fires, shootings, and requests for evacuation are pouring in. In a very convincing and smart manner Jake Gyllenhaal’s ace acting, director Antoine Fuqua, and writer Nic Pizzolatto have developed the character of Joe as a highly judgmental person. He seems detached and indifferent to most of the crimes he listens to on-call, whether it was a drug addict afraid of overdosing or a man robbed by the prostitute he hired. He quickly assesses them and even tells them that it is their fault that they’re in this situation. It’s either his experience in the field or just simply not wanting to even look on the other side of things, that makes him a highly judgemental though competent police officer.

We get to know more about Joe through visuals. In between his calls, we see the picture of a young girl on the phone which we discover later is his daughter, the constant fiddling with his inhaler and so many such things. With other crimes, he was quick in response and dismissed them easily but when a woman who has been abducted calls in pretending to talk to her daughter, that’s when Joe’s logic is overridden by emotions. And that’s when the journey to save the woman and catch the abductor starts. In the wake of it, Joe breaks a lot of rules. The tense conversations between the woman and Joe, him trying his best efforts to reach out to her even while there is a wildfire, and his personal life mingling with his professional life makes this movie more thrilling. The camera, handled by Maz Makhani, stays on Jake Gyllenhaal‘s face the entire time as he struggles, frets, lashes out, sweats through the case, which even makes the audience feel the same.

Joe’s rage, his attitude towards not helping some civilians, and a 6-year old child saying cops don’t help, all of this make a small case about the lack of help from cops that is often reported but isn’t dealt with in-depth. The film definitely paints cops as living, breathing, faulty human beings who are doing the job rather than heroes in a cape. Emily’s abduction case becomes so close to Joe’s heart that while reaching for her truth and save her, he finds himself facing his own reality. The twist at the end of the film makes Joe face the harsh truth about himself that he might not be as all-knowing as he thought himself to be which makes him face the mistakes he’s made in the past. This movie also makes us face the reality of mental illness and how we’re guilty of judging those who suffer from a mental illness without really understanding it.

But that’s enough from us let’s look at what the janta is saying about The Guilty on Netflix.

This film is the perfect example of when you are unable to see through things that is precisely the moment when all the unseen things become visible! So have you watched Jake Gyllenhaal’s The Guilty yet currently streaming at number eight on Netflix? Do tell us about your thoughts on the film in the comments below!

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